Do less until the device is checked.
If a drive is failing or files were deleted, continued use can make recovery more difficult. Turn the device off when practical, do not install recovery software on the affected drive and avoid repeated restart attempts if you hear unusual mechanical sounds.
The first step is an honest assessment of the device, the failure and the available recovery options.
Common data-loss situations
- A computer no longer starts but the files may still be intact
- Photos or documents were accidentally deleted
- An external drive or storage device is not recognized
- Malware or system trouble made files inaccessible
- A business needs a more reliable backup routine
Backups built for real life
A useful backup is automatic enough to happen, separate enough to survive the original failure and tested enough that you know it can restore what matters. The right setup depends on the amount of data, how often it changes and how quickly it would need to be recovered.
For homes and small organizations
Family photos, tax records, customer files and operating documents all deserve a clear protection plan. PC Virus Tech can help match the approach to the value of the data and the budget available.